Account-Based Ticketing System

Account-Based Ticketing (ABT) introduces a new paradigm in public transport management, shifting the focus from physical ticketing media to the user’s account. With Pluservice’s ABT system, operators can offer a simplified, digital travel experience that ensures flexibility, efficiency, and security.

• User identification: Through contactless devices or unique identifiers (e.g., smartphones, smart cards).
• Dynamic fare calculation: The system automatically applies the most cost-effective fare for the user.
• Centralized payment processing: Costs are managed and charged through Pluservice’s back-office system.
• Multichannel integration: Supports multiple access methods, including mobile devices, onboard terminals, and integrated payment solutions.

The Hands-Free feature is an advanced implementation of Account-Based Ticketing, enabled through a mobile application. This technology allows users to board and exit transport services without interacting with validation devices, improving efficiency and reducing boarding times.

How it works:

• Initial registration: The user creates an account in the dedicated app and links a credit card or loads a prepaid balance.

• Bluetooth Low Energy (BLE) technology: During the journey, the app detects beacons installed on the vehicle, allowing the central system to automatically identify the user and their travel route.

• Automatic fare processing: At the end of the trip, the system calculates the appropriate fare and charges the linked payment method without requiring any further user actions.

Key benefits:

• Enhanced user experience: Eliminates the need for physical interactions with validation devices, enabling a smoother journey.

• Operational efficiency: Reduces boarding and alighting times, improving service punctuality.

• Health safety: Minimizes physical contact, an essential factor in public health-conscious environments.

For users:

• Seamless experience: No need for physical tickets or pre-purchases, thanks to centralized account management.

• Personalized fares: Automatic access to discounts, price capping, and flexible pricing.

• Simplicity: Easy management and tracking of transactions through a single account.

For mobility operators:

• Lower operational costs: Less reliance on printed tickets and physical ticketing infrastructure.

• Greater flexibility: The system supports both traditional and innovative payment methods.

• Advanced analytics: Detailed service usage data to optimize pricing and operational strategies.

• Security and scalability: Compliance with global standards and potential expansion into Mobility as a Service (MaaS) solutions.

Key features:

• Interoperability: The ABT solution is designed for multi-operator and multi-service environments, keeping the user at the center.

• Security certification: Compliance with global standards for sensitive data and transaction protection.

• MaaS integration: Seamlessly compatible with the myCicero platform, offering a fully integrated mobility solution.