Soluzioni Ticketing Pluservice

Systems for selling tickets
with and without reservations

Sales are managed by the Central system, which centrally controls the fare policy and determines which products are sellable through each channel.
The system can sell tickets with or without reservations. In the latter case, the system manages reservations and ticketing online for each trip. Each sales channel works with real-time updated data, with no risk of overbooking. Reservation has a well-established history in Gran Turismo but is also beginning to be adopted in public transport.
The mix of channels and functionalities can be adapted based on the characteristics of the ticketing system, media, and contracts provided: account based contactless or on QR code, card centric contactless, mobile ticket, or a mix of the above.

White label apps

The app supports the entire ticketing process: account creation, registration of an existing card or request for a virtual card, renewal of a personal subscription, purchase of journey tickets or fixed-price tickets, purchase of third-party tickets (e.g., Trenitalia), payment, trip planning, real-time display of early/late arrivals, and reporting.

The app can manage the ticketing of multiple services: public transport, Gran Turismo, rail, navigation, taxis, NCC, shuttles, bike rental, ZTL/ZSR, blue zone parking, structured parking, and much more. It can also host information on events and Points of Interest related to mobility, entertainment, and public utility.
Each client can customize the app in terms of graphics, services, and fare products on sale.

White label portals

The portal has similar functionalities to the App. It is possible to purchase tickets and subscriptions, which are materialized in the App.
Also in this case, each client can customize the web portal in terms of graphics, services, and fare products on sale.

Corporate ticketing Office

The application is specifically designed to speed up ticketing operations. It allows for the registration and profiling of users (with assistance), issuance, and printing of personalized cards, and issuance of tickets and subscriptions of all types: by route, at a fixed price, integrated, personal, impersonal, third-party (including Trenitalia), and others. A section of the sales form is dedicated to best-selling tickets, sellable with a simple double-click.

Retailers

We have developed a complete range of applications, to be used according to the characteristics of the reseller, the ticketing system, and the media used. In public transport, it is possible to equip resellers with the same application used in ticket offices, or with an Android app or even a compact POS-like terminal. There is also a web application for issuing tickets and for ordering/purchasing pre-printed tickets; each reseller can access their data on sales, commissions earned, collections, and pending amounts.
For Gran Turismo, there is a dedicated web application for booking/issuing tickets (with or without credit granted to the reseller).

TVM

The ticketing application software is available for hardware models from different manufacturers, both cashless and with a cash handling group. It includes all ticketing functionalities: renewal of personal subscriptions, issuance of fixed-price and route tickets, recharging of prepaid credit, and much more. It can also be used for paying administrative fines.

Onboard issuance

We offer a complete range of applications, to be used according to the onboard devices, the characteristics of the ticketing system, and the media used. In public transport, the Android myTicket app allows onboard personnel to issue tickets and renew subscriptions, both at a fixed price and by route; if the terminal has banking certifications, it can also function as a banking POS. There is also an application dedicated to the onboard computer, available for various hardware models; in this case too, it is possible to issue tickets and subscriptions.
Similarly, for Gran Turismo, both the Android app and the onboard computer application are available.

Third-party channels

Thanks to the MaaS service-oriented architecture, our system can enable sales to third-party systems, such as apps, web portals, or other channels; it also allows for the sale of tickets issued by third-party systems.
An integration module with SIA (www.sia.eu) allows for the renewal of subscriptions and recharging of prepaid credit via bank ATM, with direct debit from the user’s bank account. It allows the use of existing third-party hardware networks.

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