Business intelligence

When data turns into knowledge,
and knowledge drives decisions

Every day, operational, administrative and digital activities generate a vast amount of data.
From ERP systems to B2C platforms, from service operations to user interactions, every process produces valuable information.

The real value lies not in the data itself, but in the ability to transform it into reliable, readable and shared information.
This is where Business Intelligence comes into play: the engine that enables transport companies to understand what is happening, measure performance and guide strategic decisions.

Measuring what really matters

In the transport sector, performance evaluation goes far beyond financial results alone.
Service contracts, quality indicators, service levels, punctuality, resource utilisation and sustainability all require continuous, certified and multidimensional measurement.

Pluservice Business Intelligence is designed to meet this need: to provide a complete and objective view of the company, going beyond financial statements and supporting continuous improvement in operational effectiveness and efficiency.

Data warehouse: the information backbone of the company

At the core of the system lies the Data Warehouse, the central foundation of Business Intelligence.

extracted, normalised and correlated;
transformed from complex operational structures;
organised into models optimised for analysis.

The result is a solid, consistent and certified data base, designed to analyse large volumes of information quickly, reliably and at scale.

A single portal to analyse, explore and decide

The information stored in the Data Warehouse is made available through a web-based user portal, designed to be both powerful and easy to use.

Pluservice has extensive experience integrating leading Business Intelligence platforms, including:
SAP Business Objects, Hitachi Pentaho, Microsoft Power BI, Qlik and Tableau.

Through the portal, authorised users can:
access interactive dashboards and visual reports;
monitor KPIs and performance indicators;
analyse operational, management and strategic reports;
explore data autonomously, according to their role within the organisation.

Each user accesses only the information relevant to their area of responsibility, ensuring security, clarity and accountability.

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