Modern ticketing is no longer about individual channels or isolated technologies.
It is a complex system that requires control, consistency and the ability to adapt to different operational contexts.

The Pluservice Ticketing Control Centre is the heart of this ecosystem. This is where data, rules, financial flows and operational processes converge, turning the complexity of ticketing into a controlled, secure and scalable model.

Designed to operate in both single-operator and multi-operator environments, the Control Centre ensures strict data separation, guaranteeing commercial and accounting confidentiality for every stakeholder involved.
Its open and modular architecture allows it to adapt to a wide range of scenarios: urban and suburban public transport, metro systems, long-distance services, parking, low-emission zones (ZTL), bike sharing and integrated mobility services.

Each user accesses information and functions according to their role, thanks to an advanced Role-Based Access Control (RBAC) system. This makes the Control Centre a reliable, secure and truly usable tool at every level of the organisation.

The Ticketing Control Centre is where fare strategy takes shape.
Here, tickets, media, time and geographic validity, usage rules and promotional policies are configured, ensuring full consistency across all sales channels.

Operators can manage concessions for specific user groups, automate invoicing towards third parties contributing to service costs, and introduce loyalty mechanisms based on discounts, rewards or frequent usage.

The system supports complex fare models, including distance-based pricing, with parametric metrics, differentiated weights per line and special rules for dedicated services such as airport shuttles.
This approach allows operators to optimise revenues, steer demand and enhance the most strategic travel solutions.

Every sale, regardless of channel or medium, is accurately tracked.
The Ticketing Control Centre manages the entire financial lifecycle: from transaction recording to revenue reconciliation and the generation of accounting data.

Amounts, commissions, VAT and revenue shares are calculated automatically, ensuring accuracy, transparency and a significant reduction in manual activities.
In multi-operator environments, the clearing function enables fair and certified revenue allocation based on actual sales or service usage data.

A fundamental capability for building trust between operators and supporting truly integrated mobility models.

The Ticketing Control Centre includes a dedicated module for monitoring ticketing devices.
Validators, ticket vending machines and on-board equipment are registered, controlled and supervised centrally.

The system collects operational data and logs, automatically detects anomalies and triggers alerts, enabling timely interventions and reducing service downtime.
Maintenance workflows and synoptic views provide a clear and immediate overview of infrastructure status, supporting proactive and more efficient asset management.

The Ticketing Control Centre does more than collect data — it turns it into insight.
Through integrated Business Intelligence tools, operators can access dashboards, KPIs and advanced reports, analysing system performance and identifying opportunities for improvement.

A concrete support for strategic decision-making, essential to optimise service offerings, improve operational efficiency and meet the requirements of service contracts.
Data thus becomes a daily ally, not just a technical output.