Passenger terminal management

When a terminal becomes more than a transit point

A passenger terminal is not just a place where journeys begin or end. It is a strategic mobility hub where every minute matters, every gate must perform flawlessly and every update must be accurate.

This is why Pluservice has developed a complete platform for managing bus terminals and passenger stations—an intelligent system that coordinates flows, vehicles, users and operators with precision.
A solution that streamlines operations, prevents congestion, reduces errors and enhances service quality.

Software di gestione autostazione su schermi desktop, con visualizzazione di pianificazione e calendario delle attività.

Arrivals & departures: everything under control

The platform allows staff to enter all incoming and outgoing trips quickly, ensuring accurate planning even in highly dynamic environments.

Daily reconciliation is performed based on actual passages, providing a reliable snapshot of real operations.
The result: faster processes, fewer errors and full operational visibility.

Gate optimisation: order, safety and efficiency

The gate management module uses smart algorithms to:

  • Allocate available bays efficiently
  • Reduce boarding and alighting times
  • Manage delays, early arrivals and cancellations in real time
  • Automatically update information panels for passengers and drivers

Every movement becomes clear, synchronised and easy to manage

Automated access control

The system integrates with license plate recognition (LPR) technologies to automate barrier opening and closing.
This reduces queues, increases safety and streamlines bus flow management.

Occupancy sensors for a smarter terminal

Presence sensors installed across the terminal allow the platform to monitor bay occupancy in real time, simplifying:

  • Planning of arrivals and departures
  • Redistribution of vehicles
  • Prevention of bottlenecks and overlaps

Real-time information for passengers and drivers

Electronic display panels positioned in key areas of the terminal provide:

  • Live timetable updates
  • Delay and cancellation notices
  • Operational messages
  • Clear instructions for drivers

Accurate and immediate information improves both service delivery and passenger experience.

Parking reservation portal for tourist buses

The dedicated portal allows tourist bus operators to book and pay for parking in advance, guaranteeing availability upon arrival.

Managers can forecast incoming services and organise spaces efficiently ahead of time.

myStation: the terminal in the station manager’s pocket

Interfaccia dell’app mobile myStation per la gestione dell’autostazione, con funzionalità come gestione gates, corse e pannelli informativi.

The myStation mobile app brings all terminal operations to a handheld device, giving station supervisors the ability to:

  • Manage arrivals and departures
  • Report and resolve anomalies
  • Update passenger information boards
  • Process parking payments
  • Send voice announcements to the yard when needed

All in wireless mode, directly from the field.

Need more information about this service?
One of our experts is available to provide you with all the detailed answers you need to develop your project.
Write to us