Digital transformation is not just about central systems. It is, above all, about the people who make the service possible every day.

Operators, drivers, office staff and field workers are the true engine of the organization. Yet in many contexts, their work is still disconnected from digital systems.

With myDesk, Pluservice brings digital tools directly into the hands of those who work on the ground, turning the smartphone into an integrated, connected and fully traceable operational tool.

Shifts, task and planning always at hand

With myDesk, every operator has real-time access to their shifts, assigned tasks and daily updates. Information is always aligned with central systems, reducing errors, misunderstandings and inefficiencies.

Digital time tracking and activity traceability

myDesk enables employees to log clock-ins, clock-outs and activities directly from mobile devices, including geolocation when required. Every action is tracked and integrated into corporate systems, eliminating the need for physical devices and reducing the margin for error.

Requests, leave and HR processes

Leave requests, shift changes and administrative workflows are managed directly within the app, through digital processes that simplify approvals and internal communication.
This approach reduces processing time, eliminates manual steps and improves the overall employee experience.

Operational checklists and field activity control

Through digital checklists, operators can perform tasks on vehicles, infrastructure and assets, recording each activity in a structured and consistent way.

Internal communication and always-available documents

Documents, internal notices, updates and corporate communications are accessible directly within the app, reducing information gaps and ensuring that the right content reaches the right people.

Incident management and safety

Reports, anomalies and incidents can be recorded directly from the field and transmitted in real time to central systems.
Dedicated safety features support emergency management and enable effective coordination of operational teams.